RETURNS AND PRODUCT WARRANTY
If your shipment arrives damaged or if the product is defective you can return it within 30 days of the delivery date and we will refund you for the damaged or defective item or replace it at our discretion.
In either of the above return instances, if you ordered more than one product as part of a packaged deal (2 for $x, buy 1 get 1 free, etc.), you must return the entire order to receive a full refund. We will not accept partial returns on discounted orders.
If you purchased your product using both a Gift Card and another form of payment, we will first credit or replace the Gift Card with the amount originally deducted from it and then credit your other form of payment for the balance.
For more information regarding our return policy:
Call our customer service team at +1 949-383-4458 or email us at firstname.lastname@example.org
- Have your order number at hand.
- All returns must have an authorization number. We will not process your return without one.
- Place your product in the package it was shipped in and clearly mark the Return Authorization number on the outside of the package.
- We highly recommend using a traceable shipping service when returning your package to our warehouse.
- All Returns are subject to the terms of our Money Back Guarantee.
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